Privacy Policy

1. What Our Privacy Policy Covers

This Policy describes how we use, share, and protect the personal information of our Users. It also describes the rights and choices regarding use, access to, and correction of personal information available.

2. What Personal Information We Collect

We collect various categories of personal information depending on how you interact with our services:

• Personal Identifiers: Name, address, email, phone number, username, social media handles
• Device Information: Device identifier, IP address, cookies, mobile ad identifier
• Internet Activity: Browsing history, platform interactions, email interactions
• Financial Information: Bank account information for purchases
• Commercial Information: Products or services purchased or considered
• User Content: Communications, social media profiles, photos, videos, reviews
• Audio and Visual Information: Photographs, images, videos, voice recordings
• Inferences: Information derived from the data above

3. How We Collect Personal Information

We collect personal information from various sources:

• Directly from you: When you register, create profiles, use platform features
• Automatically: Through cookies and tracking technologies
• Third-party partners: From partners we work with
• Social media: When you interact with us on social platforms
• Other sources: Data analytics providers, marketing services, public sources

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

• Maintain platform security and functionality
• Analyze how visitors interact with our platform
• Provide personalized advertising
• Improve our products and services

5. How We Use Personal Information

We use your personal information for:

• Providing the Platform: Account management, transactions, chat features
• Platform Operations: Maintenance, improvements, research
• Communication: Service messages, support, updates
• Marketing: Promotional communications, advertisements
• Analytics: Understanding usage, personalization, recommendations
• Security: Fraud prevention, policy enforcement
• Legal Compliance: Meeting regulatory obligations
• Business Functions: Record keeping, error resolution

6. How We Share Personal Information

We share personal information with:

• Other Users: Username and profile information during interactions
• Business Affiliates: Affiliated companies and subsidiaries
• Service Providers: Third-parties providing services to us
• Professional Advisors: Legal, accounting, consulting services
• Law Enforcement: When required by law or to protect rights
• Business Transfers: In case of mergers, acquisitions, or sales

7. Personal Information of Minors

We do not knowingly collect personal information from children under 18 without parental authorization. If you believe we may have collected information from a minor, please contact us immediately.

8. How We Protect Personal Information

We use various administrative and technological safeguards to protect your information. However, no security measures can guarantee complete security, and we depend on you to take common sense steps to protect your information.

9. How Long We Retain Personal Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention criteria include:

• Length of our ongoing relationship with you
• Legal obligations requiring data retention
• Legal position considerations

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access and receive details about your personal information
• Update or correct your personal information
• Receive a copy of your personal information
• Delete your personal information
• Withdraw consent to processing

11. Transmission of Information to Other Countries

Touchberry is located in the United States. Your personal information may be processed in countries where privacy laws may be different from your country of residence.

12. California Privacy Notice

California residents have additional rights under the CCPA and CPRA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to correct inaccurate information
• Right to opt-out of sale of personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination

13. Information for European Union Residents

EU residents have rights under GDPR, including:

• Right to access, correct, or delete personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge complaints with data protection authorities

15. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through a notice on our homepage. The date of last revision is listed at the top of this page.